Case Study: Starwood Hotels Uses SOA to Improve Guest Services and Cut Costs

Published: May 1, 2006 - 11:51am

Here is a case study on how SOA improves business and cuts cost. This success does not come with purchase of some products. It's rather about architectural vision and execution of it - how to identify candidates for services, how to build and how to share them. Simply, how to do SOA. Don't do nothing.

Of course I'm glad that Systinet product plays important role in this particular case. But the key thing here is the change of IT folks mind. The EAI mind. Instead of endless data transformation among legacy apps - identify services, share/publish them, and use them. Any SOA product, including Systinet, is useless without this approach.

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